Delete your account & data
You are always free to leave, and to take your data off our servers when you do.
STEP 1
Sign in to your account
Open FirstSteps and sign in on the device or browser you normally use.
STEP 2
Go to Profile
From the bottom navigation, open Profile, then scroll to the bottom of the page.
STEP 3
Tap "Delete my account"
Confirm with your password. Deletion is immediate and cannot be undone.
Last updated: July 2026
FirstSteps gives every account holder a direct, in-app way to permanently delete their account, without needing to contact anyone. This page explains exactly what that does, in line with the account and data deletion information required by Google Play and Apple's App Store.
What gets deleted
Your account, every child profile linked to it, and all data you have added: development check-ins, growth records, sleep and feeding logs, milestones, vaccination records, appointments, health records, observations, community posts and comments, and any preferences or settings. Deletion happens immediately and cannot be reversed.
What is not deleted
Aggregate, de-identified information that cannot be tied back to you or your family (used only to keep the service reliable), and records we are required to keep for a limited time by law, such as billing records tied to a completed purchase. Nothing that identifies you or your child is kept beyond that.
No account? You can still request deletion
If you contacted us or submitted a form without creating an account, email info@firststepsco.com from the address you used, and we will remove the associated data within 30 days.
Questions
See our Privacy Policy for the full detail on what we collect and why, or contact us with any question about your data.
Not ready to leave?
You can also just take a break. Signing out keeps everything exactly as you left it.